Shipping Policy
1. Order Processing
Once your order has been successfully placed, our team will begin processing it.Orders are generally processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.During sales, promotions, holidays, or periods of high order volume, processing may take a little longer.Please make sure that your shipping address and contact information are correct before completing your purchase.2. Shipping Time
After your order has been processed and shipped, the estimated delivery time will depend on your destination and shipping method.Estimated delivery times are:| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–15 business days |
3. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and relevant tracking information.Please allow 1–3 business days for the tracking information to become active after your order has been shipped.You can use the tracking number to follow the progress of your package.If your tracking information has not been updated for several days, please don't worry. Some international shipments may not show frequent tracking updates while they are in transit or undergoing customs processing.4. Shipping Address
Please carefully check your shipping information before placing your order.csfsxx is not responsible for delays, failed deliveries, or additional shipping costs caused by:- Incorrect or incomplete addresses
- Incorrect postal codes
- Incorrect recipient information
- Failure to respond to the delivery carrier
- Refusal to accept the package
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.Any customs duties, import taxes, VAT, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.Customs policies vary from country to country, and csfsxx does not control these charges or the customs clearance process.If a package is held by customs, customers may be contacted by the local customs authority or shipping carrier for additional information or payment.6. Delivery Delays
While we work hard to make sure your order arrives on time, some delays may occur due to circumstances beyond our control.These may include:- Customs inspections or clearance delays
- Severe weather
- Natural disasters
- Carrier delays
- Public holidays
- Transportation disruptions
- High shipping volumes
- Incorrect or incomplete shipping information
7. Lost or Missing Packages
If your tracking information shows that your package has been delivered but you cannot find it, please first check:- Your mailbox or delivery area
- Around your property
- With family members or neighbors
- With your local delivery carrier
8. Returned or Undeliverable Packages
If a package is returned to us because of an incorrect address, failed delivery attempts, refusal to accept the package, or other reasons caused by the customer, additional shipping costs may apply if the package needs to be reshipped.If you receive a notification that your package has been returned, please contact us as soon as possible.9. Contact Us
If you have any questions about your order or shipping, please contact our customer service team.Brand:
Csfsxx
Website:
Customer Service Email:
Website Operator and Legal Business Name:
Shenzhen Xinghe Duyuan Network Technology Co., Ltd.
Registered Office:
Room 1201, Building 1, Xusheng Heyun Building, No. 88 Yuehe Road, Yantian Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong, China